Insights

Practical notes from ten years
of regional IT.

Plain-English writing on managed IT, cyber security, backup, and the realities of keeping a regional business running on technology. One article at a time, no corporate fluff.

Latest

Managed IT5 April 20264 min read

What does an MSP actually do (and what doesn't it do)?

If you've only ever used a break-fix IT shop, the managed IT model can feel like a black box. Here's what you're actually paying for, and what should be off the table.

Read the article

The archive.

Cost & Pricing28 March 2026

How much does managed IT actually cost in regional Queensland?

Everyone dances around the pricing question. Here's a straight answer: what drives the cost, what you should expect to pay, and what you should be wary of.

4 min read

Cyber Security18 March 2026

Cyber security checklist for Central Queensland small businesses

Eight things you can do this week that will close more than 90% of the doors attackers actually walk through. No jargon. No compliance theatre.

5 min read

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